ABC in Porto Santa Margherita - Caorle (Venezia - Italy)

How to reach us
General Rent Conditions
Payments
Sanitary Services
Local Informations
Privacy
Frequently Asked Questions

The apartment object of the contract is rented only for tourist purposes, inconformity to art. 1 paragraph 2 letter C Law nr. 431/98.

The reservation can be made directly at one of our agencies by phone, fax, e.mail. It is definitely confirmed only on receipt of the "Booking Confirmation" that ABC Agency will send by post, e.mail or even hand over personally to the client, immediately after having received the deposit. With this payment the guest declares his acceptance of the following rent conditions.

Soon after booking, an account corresponding to 30% of the rent price will be requeste.( minimum Euro 100,00) The balance, 70% with the addition of the extra obbligatory and optional charges, fas to be paid on arrival. Guests can choose and optional charges ways of payment: paying personally the account to the Agency ABC office, sending it by post (postal order, covered cheque by registered letter) or by making a bank transfer. Guests whishing to book on line will have to pay the account necessariuly by credit card. The settlement, besides the extra obbligatory and optional charges, must be paid on arrival, at the same time by showing the requested documents or before arrival by credit card on line. Guests will be given the keys of the flat only after having settled up.

The deposit will not be given back under no circumstances. Should the guest be forced to cancel the reservation he will have to inform in writing the ABC at lease 5 weeks before the beginning of his day. Otherwise shouldn't the apartment be rented again, the guest must also settle up the rest. Should the client then decide to leave the flat before the day fixed for the departure, ABC will not refund neither the rent nor the extra charges already paid.

The rent price is stated in the "Booking Confirmation" as well as in the price list pages. The given price also includes the revenue stamps and the contract's charges. Detail of other compulsory or optional charges in conformity with the client's needs, can be found in the catalogue pages titled "Additional Expences". The achnowledgement and acceptance of these additional expenses is confirmed by the payment of the account.

The arrival must be on the fixed date between 4.00 p.m. and 7.00 p.m. (summer time). In case of delay the client is requeste to inform in good time the Agency. Otherwise the apartment will be kept at disposal just for one more day, after which the agency could rent i again with the above-mentioned consequences for the guest. On arrival all the occupants are requested ot show the identification papers. To speed up the arrival formalities, we suggest our guests to fill up the special forms with all requested data and sending it already signed before the arrival itself or handin it over upon arrival.

It is absolutely forbidden to hos a higher number of people than the one of the beds available in the apartment. Concerning this, the childeren are considered as adults. Only on request and always if allowed by the current regulation, Agency ABC can put up one extra person under payment of a surcharge. The presence, even if only occasional, of a higher number of people than indicated in the contract will resolve in the cancellation of the contract and the client will be obbliged to pay a penalty. Pets are allowed only if authorized by the Agency, in conformity to the communal rules of eaches residence. The use of personal stoves and heaters is not permitte. All guests must observe the regulations o each residence regarding rest hours, especially in the afternoon and at night.

All our apartments are fully furnished and supplied with stoves or gas cookers, hot and cold water, electricity 200 volts. For every bed there is a blanket provide. Guests must only bring their own bed linen, table linen and bath linen. You can rent on spot, on request sheets and pillow - cases. The mattress-covers and the pillow-covers are not to be used as bed linen, otherwise a conmpensacion for damage will be charged. Normally iron and hairdryer are not provided. The guest must inform the ABC agency about any breagages and missing equipment within 24 hours from receipt the keys. Should the Agency not be informed, the costs will be charged to the client.

When the flat is unattended the guests are kindly requested to remove from the garden or the terrace the chairs and the table and to roll up sunshade curtains. It is allowed to keep windows and doors opened while the air conditioning (where provided) is on. Should this occur part of the deposit will not be refunded.

IMPORTANT: in case of trouble with the air conditioning system (where provided), the Agency guarantees the repair within 4 working days. The guest will receive a refund of Euro 5,00 per day during the period of lack of service.

The apartment must be left free on the departure day, at the latest at 10.00 a.m. In order to allow ABC staff to check the apartment condition and the cleaning, the departure must be during office hours. Also the departure at night or after office hours can take place but only on request. In this case the agency can decide to keep the caution and to return it by certified priority mail after having checked the apartment. Postal expences are personally charged. The flat must be left free of rubbish, bottles, any kind of boxes, etc. The saucepans must be clean, the cupboard shelves cleared out and the refrigerator empty and defrosted (please do not scrape or remove ice with pointed objects but use instead the defrost button - usually red - and leave the fridge door open. Shouldn't the flat be left in order, additional cleaning expenses will be charged.

The guestmust take the utmost care of the apartment equipment (kitchenware, hosehold appliances, mattresses, etc) Any damage will be charged at list price. As a guarantee for the observance of the above-mentioned rules, the guests will pay Agency ABC on arrival the caution (see price list). This interest-free caution will be returnet after the apartment conditions have been checked. if it is impossible to control the flats/cottage, at your departure, the caution will be send by mail on monday. You can sign a form of Credit Card, if is all ok in the flat, we send you back the form at monday, or we take the money for the breakup to pay.

Agency ABC operates as an intermediary between the guest and the owner of the flat. ABC can not be considered responsible for breakages, accidents, losses, delays and inconveniencies in general that should take place in the flate. The Agency will however help to solve any problem where as possible. Any request of compensation for damages must be addressed to the owner of the flat through the agency.

12 - The Agency reserves the right, in the case of unforssen events, to substitute an apartment with anoteher.The request of a aparticular apartment (number, floor, position, view, etc) is not always garanteed (if not confermed in writing by the Agency).

In accordance with teh Law nr. 675/96 "Protection of people in the treatment of personal data" we inform the guest that the personal data provided with the Booking Form will be treated by ABC Agency, in respect of this law, only and exclusively for the reservation accomplishment and the sending of the catalogue.

THE GUEST DELCARES TO BE ACQUAINTED WITH ALL THE ABOVE-STATED RENT CONDITIONS AND TO ACCEPT THEM ENTIRELY AND UNCONDITIONALLY.

In our Agency ABC, you can have all the information about the trip to: Venice, Verona, Garda Lake, Gardaland, and so on.... You can also buy the ticket...... Ask me !!!!

1) Via e-mail.

Our agency is enrolled to the service of electronic wallet: Moneybookers with this logo:

It is a secure and fast payment system.

If you are already enrolled as Moneybookers user, you will be able to access your own account and send money (the amount arranged with the our agency) pointing out our e-mail address. We will receive your payment in few instants.

If you are not registered to the Moneybookers service, all you need is following this reference - click here, and enroll yourself following the easy instructions, or read this brief guide.

Therefore, this system allows to load some funds, through your domestic banking system (traditional) or your credit cards as: VISA (also Electron), Mastercard, American Express, Diners, JCB, on a virtual account or wallet, to use for various payments towards all the enrolled subjects to the service. This is a valid alternative to the direct payment with credit card on line.

It results particularly advantageous for payments from abroad. Maximum rate is Euro 0,50 to dispatch money; immediate!

Suggested!

2) On line (via Internet) with Credit Card secure payment system (immediate delivery).

N.B. so that everything correctly works, your program to browse in Internet (browser) it will have to accept the Cookies. For example, if you are in the page of payment on our site and you have compiled the in demand fields but you do not see the following result page of payment summary, complete with the data that you introduced, it is surely due by your program restictions. To resolve the problem is necessary to enter the options of protection or safety of your own program of navigation (Internet Explorer, Netscape, Mozilla, etc) and to remove from the sites with restriction the address "http://www.equo.biz/abcmare/ordine /".

At this point will be necessary to close completely (if there are more opened windows) and then to reopen the program of navigation to return to the page payments.

N.B. If you don't trust here the automatic payment above described, you can always send to us by e-mail or fax the data of the credit card and to authorize the agency to effect the operation from the local POS device.

4) You can also make a Money Transfer with WESTERN UNION . Very quick service: one day !

we hope you will enjoy your Holiday in the best possible way. By the way if you need some medical assistance, we are glading to present you this little, INFORMATION GUIDE about Sanitary Services fou tourists.

- Caorle Centre in Viale Buonarroti, nr. 2 - Tel. 0421.219814 08.00-13.00 and 17.00-20.00

- Porto Santa Margherita in Street Venice to Commercial Building "EURO" - Tel. 0421.261177 08.30-12.30 and 15.30-19.00

- Duna Verde in Piazza Spalato, nr. 13 - Tel. 0421.299594 08.30-12.30 and 15.30-19.00

Children Doctor: Dott. Salvatore Rapisarda in "Poliambulaqtorio Caorlese" Tel. 0421.210091

- E 111 model or any other model forseen by international conventions plus ID, for citizens beloging to EU

Surveillance to bathers are present along the entire stretch of beach from our resort. Four players (lifeguards) authorized observe the beach during the day.

For the buildings: Ghirlandina, La Zattera, Lemene, Villaggio Los Nidos, Marco Polo, Nicesolo, Sole d'Oro, Sogg. Adriatico. "Bagni PIANETA MARE" at Bar ALLE PISCINE Mobil. 346/6376840 or Fax 00390421232303 or archialep@libero.it

For the buildings: Aurora Acapulco Alvorada Garden Portesin Soggiorno Adriatico Ipiranga Gabbiano Holiday

For the buildings: Jolly La Salute Galleria Bellavista Astro Praya Armida "Bagni ALGA MARINA"

For the buildings: Acapulco, Al Portesin, Alvorada, Aurora, Centro Commerciale, Cutter, Holiday, La Salute. SABBIADORO

For the buildings: Bellavista, Caravella IV, Cutter, Holiday, La Salute. ALGA MARINA

Discover Porto S. Margherita and its territory by riding a bike. Itineraries that will allow you to ride along the sea or the lagoon canals in a peace that might be disturbed only by the passage of a small boat. You'll have the chance to see the "Casoni", typical and vintage fischers houses of the lagoon.

We suggest you to stop to some of the country inns, almost all of which still the meeting point that used to be in bygone days.

Porto S. Margherita is situated in a good geographic position that makes it easy reachin many cities of Art of great artistic, cultural and naturalistic importance.

In an hur you can reach Venice and its islands, Burano, Murano and Torcello.

And also Padua, city of the Saint, Verona, city of "Romeo and Julliet", Trieste and the Castlo of Miramare.

You can discover the beauties of the hinterland you should visit the Roman excavations in Concordia Sagittaria, Portogruarao, the Benedictine abbeys in Sesto al Reghena and Summaga, as well as Treviso, and so on....

Porto S. Margherita with Caorle and duna Verde offer both adults and children a wide range of sports activities:

Outdoor and indoor stadiums, 2 large marinas with sailing schools, tennis courts, horse riding, cycle paths suitable, deep-sea fishing, a brand new golf course, scuba diving and swimming lessons, surf, parasailing, skating, the water park.

- MAY 1st may Festival of Sansonessa - Caorle flowers - Caorle's motorbike rally - The festival of Madonna di Pompei

- JUNE The International sculpture award "Scogliera Viva" - Italian sailing championships - The "500 x 2 " in Porto S. Margherita - Rowing regatta

- JULY Children's singing competition - Seimming race in the sea - Firework display - Festival of Madonna dell'Angelo with the traditionale bell tower fire - Children's festival

- SEPTEMBER The streeet theatre festival - Fish festival - "Caorlevivistoria" historical performance in traditional costume - The grape festival - The Festival of San Giorgio

Law 196/03 (Privacy Law) The customer's personale data is registered with AGENCY ABC in accordance with Article 10 of Italian Law for the sole purpose of operating the reservation service or other services requested by the user and to carry out related communication.

The data can only be sent upon request, for reservation, or to third parties that carry out services on behalf of ABC. The customer has all rights outlined in Article 13 of Italian Law 675/96 and therefore can at any time request that his/her personal information be deleted from the ABC database by simply sending a specific written request by regular mail or by e-mail. Owner and manager of the collection, conservation and handlin of personal data is AGENCY ABC, Viale Lepanto nr. 99, 30021 Porto S. Margherita di Caorle (VE) - Italia

The information containe in these pages is of an informative nature and has no contractual bindings and does not give the user any legal rights toward AGENCY ABC besides qhat is written in Italian Privacy Law 675/96.