ABC in Porto Santa Margherita - Caorle (Venezia - Italy)

Frequently Asked Questions

Booking

Q. Is there a summer period in which the rate is more convenient?
A. Yes, usually in the week between June and July and between July and August the discount is advantageous.

A. For bookings of three weeks or more a discount of the 10% excluded the period (21/07 - 28/08) will be applied.

A. for biweekly bookings or more up to June 04 and from August 28 a 20% discount will be applied.

Q. Is there a toll-free number to call the agency?
A. Yes, Skype we have activated an use. If you use the well-known Internet program, you can look for the "abcmare" user with the specific function. You will find a reference to our agency that will allow you to call and to free speak, independently from the place in which find you. It is another service for our customers.

Reception

Q. Can I reach P.S.Margherita up to what time and to take on consignment the apartment?
A. The agency is open every day up to the 19,00; if you think about arriving later, it is better you phone to arrange a formality of different delivery.

Q. At what time can I take possession of the apartment?
A. The arrival of the customers has been being anticipated for the hours 16.00. To know if there is exceptionally the possibility to arrive the morning, you can call us one or two days before your arrival.

Q. If the delivered apartment seems not in perfect state, unsatisfactory cleanings, defective blind, objects lacking from the inventory, how do I have to behave me?
A. It is necessary to communicate it to the agency that provvederà to reppair how much necessary as soon as possible; for the cleanings particularly such communication will have to happen within and not over the day of the arrival, otherwise claim will not be accepted.

D. Which documents do I have to introduce in agency to get the keys of the apartment?

R. The customer has to introduce in Agency with his/her own copy of the rental lease and a document of personal identity. If you want to save time you can pre-compile the present form (550 Kb) and to deliver to us it to Your arrival.

Sojourn

Q. Can I bring me some animals?
A. Yes, if arranged with the agency, since only some structures will welcome your friends with four legs. Besides, is to know well that in every case the animals of measure large will be welcomed only eventually in villette with garden. Attention to the new code of the road in vigor from 1st of July 2003 in Italy, if you travel by car. They must be bind with the transports (if their measure is small) and in a zone delimited by authorized net (if their measure is large)!

Q. If the reserved apartment is not endowed with television, how can I make up for?
A. It is possible to weekly rent it to the cost of Euro 35,00. If you ask it during the booking, we will do it and you will find it in the apartment.

You can rent it in our office for € 8 each person the Bedlinen and € 8 the towels.

Q. Are the apartments endowed with washer for the laundry?
A. Yes, only some. For all the others it is available however an automatic laundromat with token always open (24 hours) in center in Corso Genoa (pedestrian zone). There are besides two dry laundromats opened in office hours.

Q. Is it possibily to assist to the Sunday Service (in church)?
A. Yes, there is a small Catholic church and they celebrate functions every day: work at 20,30 o'clock and festive at 07,00 o'clock–09,00–11,00 - 21,00.

Q. Do ethnic restaurants exist?

A. Yes, there are restaurants where to eat good fish, but also Indian, Chinese and Japanese restaurants. But you have also to know that there are good restaurants of pizza because in Caorle there are different schools of "Pizza" and many managers of restaurants are world champions!

Q. Do fun-parks exist for adults and children in the zone?
A. Yes, in Caorle you can access the aquatic Park Acquafollie; the prices are: Euro 14,00 for the adults, Euro 10,00 for the children up to ten years. But you can directly acquire the tickets in our agency and in that case you will receive a discount of Euro 4,00 for the adults and Euro 2,00 for the children.

Q. How far is Caorle from P.S.Margherita?
A. They are separated only from the river Livenza and therefore they are practically attached. Caorle is an attractive country of fishermen full of attractive things and shops. CAorle is reachable by car (3 kms), or with the bus every 15 minutes, or with the ferry every 20 minutes.

Q. Are there supermarkets and commercial centers in the zone?
A. Yes, there are supermarkets, shops of groceries, shops of attire, of gift articles, sporting articles, restaurants, gelaterie and other places of diversion. There are also great commercial centers, in the ray of 25 kms. Some are following here listed:

- Center commercial Adriatico Carrefour in Portogruaro (to 500 ms. from the motorway tollgate of the highway A4);

D. Which sport can I practise in the zone of vacation?
R. There are different possibilities in the near Caorle, you can download here general informations and to make reference to the local office for tourism (A.P.T.) for detailed informations calling the n. +39 0421 81085 - 81401

Q. Do I have to divide the domestic rubbish before preparing the pouch of the trash?

A. Yes, possibly, especially if you are already used to do it this it won't be a problem. Every block of flat in P.S. Margherita is organized for the diversified harvest of the rubbish They must be divided in: Damp (organic) in the small green container, Paper (also wood, cardboards and cork) in the great yellow container, Plastics (also glass, aluminum and metals) in the great white container, Dry (component not riciclabile: polystyrene, tetrapak, etc.) in the great clear green. We suggest You to bring from your house the pouches for the harvest of the damp components since they are not here on sale! If you have exhausted batteries you can bring them in our agency, or to bring them to your house.

Payments

Q. If I don't have enough cash money to the arrival, can I immediately pay a part of the bill and then the rest to the departure?
A. No, for bookkeeping motives we have to immediately to receive the whole sum.

Q. In agency, can I pay with banking checks or electronic money, in alternative to the cash money?
A. Yes, in agency, you can pay with circular banking (pre-paid bank checks) checks also registered to the agency; or with P.O.S. Bancomat or credit cards Visa and Mastercard.

Departure

Q. Do I have to pay the cleanings even if the apartment has been polished up to the perfection?
A. Yes, cleanings are mandatory because we have entrusted a specialized company that besides cleaning deeply, it also effects the disinfection.

Q. At what time do I have to leave the apartment and to redeliver the keys?
A. The apartment must be leaves free between the hours 09.00 and the 10.00 of the established day.

Q. If I wanted to depart before the established day, as do I have to behave me?
A. It will be necessary to arrange with the agency the formality. If the departure will happen on time of office it will be enough to redeliver the keys and after the control in the apartment the money's deposit will be redelivered to you. If the departure will happen out schedule of office, the keys can be left in the postal box beside the door of the agency; the money's deposit will be expeditious delivered by mail and deduced the expenses (of postal delivery).